Meet Chrissy Caplice

A dedicated lover of people & community, with a genuine commitment to true service.

Passion, excellence & Innovation

Chrissy Caplice started her journey in the luxury concierge industry in 2002 while working for Gerry Harvey’s iconic luxury resort — the Byron at Byron. As Guest Relations Manager she was responsible for dealing with their highest-value clientele. It was here that Chrissy honed her craft and truly understood the value of ‘service’ when making a difference.

Perhaps one of Chrissy’s best qualities is being able to engage with everyone, she is a consummate communicator (and equally a good listener). Chrissy understands the need to listen carefully to her guests’ requests in order to provide a premium experience for them and to proactively identify any particular support they may require.

Chrissy is also recognised for being highly organised and manages multi tasking with ease. She has a highly developed sense of empathy — acknowledging and reading what people want. Chrissy’s sincerity, openness and warmth underpins her community relationships, allowing all to feel at home in her company. Chrissy Caplice is dependable, flexible and a true professional.

A Culture of service

Chrissy is dedicated to one profession: service. The quality of this service is entirely based on her love for and connection with people.

Delivering excellence is not simply a marketing promise, it is Chrissy’s maxim and has been at the foundation of her approach since the inception of her career.

Successfully delivering quality experiences for every guest, every day, is Chrissy’s mission — this approach has delivered a loyal client-base built entirely on referral.


Local knowledge

Chrissy’s experience in the region has equipped her with a wealth of suggestions for entertainment, activities and unique experiences that will make your stay in Byron Bay and its surrounding area truly remarkable.

Chrissy knows the locals, the best restaurants and most interesting attractions available in the region. Whether you are seeking pure relaxation or an exciting and immersive Byron Bay experience, Chrissy can tailor an itinerary to suit.

Contact Chrissy today, she is poised to deliver.

We love working with Chrissy & her team. Their genuine care for each guests’ total experience is second to none. With absolute attention to detail in every instance nothing is left to chanceand this means seamless, quality service every time. Calm & unflappable always, with a great sense of humour, Chrissy is an absolute pleasure to work alongside.
As a small local business we have worked with Chrissy on many occasions. Chrissy is, professional and efficient. All the customers that have joined our tour through Chrissy Caplice Concierge have always been very happy with the service provided by Chrissy herself.
The one stop shop for anything and everything related to visiting Byron Bay and the surrounding area, either short or long term. Thank you always Chrissy xx
Lizzi Dayney
Lizzi Dayney
Amazing service, nothing is too hard, too small or too big for Chrissy to manage. All done efficiently and professionally, we highly recommend Chrissy Caplice Concierge.
Jo Dawkins
Jo Dawkins
I have worked with Chrissy Caplice for some time and can confirm that she is a true professional that over delivers — constantly. Very happy to recommend.
Craig Rochfort
Craig Rochfort